Legal Information

Last updated 01/04/2025

1. Company Identification

Company Name: Orizair SARL

Legal Status: Private aviation brokerage, non-carrier

Address:

Registered Office: 35 Avenue de Miremont, 1206 Genève - Suisse

Company Registration Number: CHE-255.238.380

Contact: privacy@orizair.com

Website Hosting: The application is hosted via Laravel Cloud, operated by Laravel Holdings Inc., 60 Broad Street, 24th Floor #1559, New York, New York 10004, United States. The servers and databases are located in data centers within Europe, in compliance with Laravel Cloud’s Terms of Service.

https://cloud.laravel.com/legal/terms

2. General Terms and Conditions of Sale (CGV)

1. Services Provided: Private aviation brokerage, flight booking, and customer assistance.

2. Booking Process: All requests are made via the Orizair platform. A quote is sent before the booking is confirmed.

3. Payment: Payments are processed via Stripe by credit card. Prices include brokerage fees and applicable taxes.

4. Cancellation and Refunds: Cancellations incur fees depending on the notice period before departure and will be defined in the selected operator's terms and conditions, which will be provided to the customer along with the boarding pass.

5. Liability: Orizair acts solely as an intermediary and is not responsible for the performance of air operators.

6. Governing Law: Gibraltar law applies. In case of disputes, the competent courts are those of Gibraltar.

3. Privacy Policy

1. Data Collection: Orizair collects personal information necessary for flight booking and service management.

2. Data Usage: Data is used exclusively for processing reservations and customer relationship management.

3. Data Sharing: "Orizair collects and transfers PNR (Passenger Name Record) data to any operator and service provider (including airport operators, ground handling agents, limousine companies, insurance companies, etc.) insofar as such transfer is necessary for the performance of the contract. PNR data may also be required by the authorities of certain countries, it being specified that such transfers may take place, where applicable, to countries where the level of data protection is not equivalent to that provided in the Client’s and/or Passengers’ country of origin."

4. User Rights: In accordance with Swiss LPD and GDPR regulations, users may request access, modification, or deletion of their data.

5. Data Security: Orizair implements measures to protect personal information.

4. Cookie Policy

1. Types of Cookies Used:

- Functional cookies (essential for website operation).

- Analytical cookies (Google Analytics, etc.).

- Marketing cookies (advertising and retargeting).

2. Consent : A banner appears upon the first visit to allow users to accept or refuse non-essential cookies.

3. Cookie Management: Users can modify their preferences at any time via the "Cookie Management" section of the website.

5. Contact

For any questions regarding this legal notice, you can contact us at privacy@orizair.com.